SweetAs is an online marketplace where we identify customers looking to hire service professionals like yourselves to complete their specific projects. Our unique lead management system then matches these leads with service providers based on service type, location and availability. We then email or text you the project details instantly so that you can view the job and respond if you are interested.
SweetAs uses a pay-per-lead model which allows you to receive lead notifications for free. You get a summary job requirement and can buy the lead only if you would like to contact the customer for a meeting or to send your quote.
Pro’s pay to contact new customers through SweetAs credits. A single credit costs R20 but this goes down as low as R16 for a bulk pack of credits. The price of each lead varies depending on the service category requested and the demand. Our leads are charged in credits and are usually between 1 to 5 credits.
You will find that our pricing model is extremely rewarding as usually a single job will cover the price of a whole years advertising and lead purchases.
No. You only pay for the leads you buy. You’re in total control.
We offer the following payment options:
No. When you click on the button in the email, you will be redirected to the SweetAs website to view the full details of the customer’s request. You will only be charged if you decide to purchase the lead by clicking “Purchase Request.” To make the purchase, your account must have sufficient credits. If you don’t have credits, click “Buy Credits”, select your credit pack and make the payment – we’ll top up your account with credits.
Most certainly. You can specify the types of jobs you want by editing your keywords on your profile.
Yes. Logon to your business profile and update your service area by setting the radius. We’ll only send you leads that are requested from within that radius area.
To ensure your service keywords are tailored to your business, update your preferences. Sign in to your account and go to "Business Profiles". Select the business and click the link “Improve your business profile” Under the Services tab, you will be able to update your keywords and under the Location tab you can set your City with a Radius option for your area of coverage.
Absolutely you can. To add more services sign in to your account and go to "Business Profiles". Select the business and click the link “Improve your business profile” Under the Services tab, you will be able to update your keywords for more services.
If you are receiving fewer customer requests than normal; it could be that there are fewer customer requests in your service category, potentially due to natural market fluctuation or seasonality. You can try opting into more service categories. If this is still a concern please contact our support team at info@sweetas.com.
Yes. If you receive a lead where the customer never requested the work, the location is incorrect or the contact information is wrong, you may dispute this lead by bringing it to our attention. Our audit team will verify the credibility of the lead and instantly refund you with the credits spent on the bad lead.
You must inform us within 14 days of purchasing a customer request to qualify for a refund. Any refunds go back to your SweetAs balance – we don’t provide cash or credit card refunds.
Yes, unfortunately you’ll not be able to request a refund. The customer receives multiple quotations in a highly competitive market and has the final decision on whom to hire.
These are new customers who have provided us with a summary of their service/product requirements. Simply, they want to compare competitive quotes and hire the best Pro for the job. They want quick responses – they expect Pro’s to contact them by their preferred method, by email or phone. Customers then compare professionals based on price, reviews, photos and past experience, and when they ready, they hire the right Pro for the job.
Most of our traffic comes from our high rankings in search engines and word of mouth. We also invest heavily in paid advertising with Google AdWords and Social Media campaigns, which makes up a big chunk of our traffic. We see almost two million visitors per month.
No. Having a profile on SweetAs is still completely free, and it’s a great opportunity to market your business. Customers can contact you directly for your services through your profile. We only charge for business leads that you want to quote for and this is optional, so you have absolutely nothing to lose by adding your business or keeping your profile on SweetAs. Its 100% free.
To begin your Sign Up, just click on the “Join as a Pro” button or contact our support team on 010 541 0200
If you are having trouble signing in, there are a few things to check Double check that you are using the Cellphone Number as your username and password combination. Your initial password is sent as a text message to your Cellphone. After you login, you can change your password.
If you have forgotten your username or password, you can reset it here.
If you are still having trouble; contact our support team and we’ll be able to help you.
To update your email address; sign in to your account. Click the Menu dropdown and then Account Settings. Here you can update your personal information, contact details and email address.
We know how disappointing it can be to receive a negative review on our site. SweetAs will not delete, censor, or edit reviews. We value honesty and transparency, and therefore a review will only be removed if there was no quote sent to the customer or if the review violates our Terms and Conditions. We do, however, encourage you to respond to the review and/or reach out to the customer if you feel there is an opportunity to do better. Review responses are best when they succinctly state your thoughts in friendly yet professional tone. A quality response should explain any points in the review you want to clarify for future customers.
If you would to discuss a particular customer review or would like SweetAs’s assistance to respond to the review; contact our client services team.
Please email us on info@123sweetas.com or contact our client services team on +968 7955 3456